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商务场合规则和禁忌
作者：maisie  文章来源：本站原创  点击数  更新时间：2010-9-3 15:31:24  文章录入：maisie  责任编辑：maisie

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商务场合规则和禁忌[文章版权 禁止转载:考试与评价 http://www.trgroup.com.cn/te/ d~Bx%( f1tMW'm8FroG]

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商务场合规则和禁忌多多，下面就用这五道测试题了解一下吧：

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1: One of the most ill-mannered things to do at a business meal is _______.

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order a lot of food

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smoke while the others are eating

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set up business papers on the table

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use a cell phone

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答案：use a cell phone（点过多的菜，或者在饭桌上吸烟都很不礼貌，但还不是最大的禁忌。)

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2: You have a meeting with a client but are expecting a call. You should:

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make sure your cell phone is charged up and turned on

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set your cell phone ring volume to high to ensure you hear any calls

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turn your cell phone off

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tell your client you are expecting a phone call

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答案：turn your cell phone off（和客户谈话的时候不应该把电话铃声放到最大。就算你提前告诉了客户你需要接一个电话，还是显得很不礼貌。）

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3: When you receive someone else's business card you should:

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immediately put it into your back pocket

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immediately pass them your business card

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look at the card but say nothing about it

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look at the card and acknowledge it

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答案：look at the card and acknowledge it(当你接到他人的名片时，最合适的做法是阅读这张名片，而不是匆匆收起来或马上递上自己的名片。）

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4: What should you do if you see someone at a business event that you have met before, but you can’t remember their name?

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ignore the person

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introduce yourself, apologize for not remembering their name but say where you met them before

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walk up to him or her and say, "Hi, mate!"

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try to find out the person's name from others at the event and then introduce yourself.

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答案：introduce yourself, apologize for not remembering their name but say where you met them before（ignore the person：在这种情况下不应该装作没看见）。

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5: When expressing thanks to a business client who has given you a gift, you should:

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send an e-mail because it is faster and more efficient

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send a handwritten note

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call within 72 hours

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a verbal thank you is enough

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答案：send a handwritten note (call within 72 hours：虽然应该72小时之内回复，但仅仅打一个电话是不够的。)

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