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索赔、投诉常用句型[文章版权 禁止转载:考试与评价 bxT:&fEc:*)X@@NFroG]
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对于刚刚开始接触国际贸易的人来说，不易把握商务信函的语气和句式。这次给大家提供一些索赔和投诉信中经常用到的句子，希望可以给大家一点启发。
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1. I am writing for a replacement of the dictionary included. 特函要求替换随信寄去的字典。
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2. Would you please correct your shipment by sending the order No. 2530 by the first available vessel? 请把我方2530号订单项下的货物用第一艘可订到仓位的货船运来，以纠正你方发货错误。
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3. It would be highly appreciated if you could look into the personal computers, which should have reached our destination two weeks ago. 我方订购的个人电脑应在两周前到货，请查询有关交货情况。
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4. We feel it necessary to inform you that your last delivery of our order is not up to the usual standard. 我们有必要通知你们上次交货达不到通常标准。
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5. Upon inspection, it was found that the total content had been short-delivered by 1.5 tons. 经检验，这批货短交了1.5吨。
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6. On comparing the goods received with the sample supplied, we were sorry to notice the great differences in the designs of the machines. 比较收到的货物和样品，发现机器在设计上有很大的差异，甚感遗憾。
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7. After having the boxes examined we found that they were not strong enough for long distance delivery. 经检查，我们发现箱子不够坚固，不宜做长途运货之用。
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8. It is regrettable to see that the chemical content of Item 022 is not up to the percentage contracted. 很遗憾，022项货所含的化学成分没达到合同规定的百分比。
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9. There is a discrepancy in colors between the received materials and the samples. 收到的材料和样品颜色不同。
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10. While placing our order we emphasized that any delay in delivery would definitely add to the cost of the goods. That is why we have to raise a claim on refunds for the loss incurred. 订货时，我们已强调任何交货延迟将无疑增加货物的成本。故此，我们必须索回由此产生的损失费。
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