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1.We are very sorry to inform you that your last shipment is not up to your usual standard.

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  ¹ó·½Ô˵½µÄ×îºóÒ»´¬²úÆ·²»·ûºÏÔ­À´±ê×¼£¬ÌØ´Ë·î¸æ¡£

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2.We shall appreciate your prompt attention to the adjustment of this claim.

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  ¾Í...£¬¾´ÇëѸËÙ´¦Àí¡£

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3.We would like to submit this claim to arbitration.

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  ±¾¹«Ë¾Òª½«Ë÷ÅâÒ»ÊÂÌá³öÖٲá£

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4.If the cargoes cannot be found within a few days, we will file our claim for the full settlement of them.

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  ÈôÊýÈÕÄÚ»õÎï²»ÄÜÔ˵½£¬ÎÒÃǾÍÌá³öÈ«¶îÇå³¥Ë÷Åâ¡£

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5.A claim for damage will be filed on us together with your surveyor¡¯s report as evidence.

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  ¾ßÌåË÷ÅâÒªÇ󣬽«ËæÍ¬¹«Ö¤ÐеļìÑ鱨¸æÒ»ÆðÌá½»ÎÒ·½¡£

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6.However, the B/L shows that when the shipping company received the goods, they were in apparent good condition. The liability is certainly not on our side.

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  µ«»õÔËÌáµ¥ÏÔʾ´¬¹«Ë¾ÊÕµ½»õʱ£¬»õÎïÍâ±íÁ¼ºÃ¡£Òò´Ë£¬¸ÃËðº¦ÎÒ·½²¢ÎÞÔðÈΡ£

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7.Since this claim was filed two months after their arrival at your port, we regret that it cannot be accepted.

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  Äã·½ÓڸûõµÖ´ïÄã¸Û¶þ¸öÔÂÒԺ󣬲ÅÌá³öÉÏÏîË÷Å⣬¹ÊÎÒ·½Ç¸ÄÑÊÜÀí¡£

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8.This consignment is not up to the standard stipulated in the contract. We are now lodging a claim with you.

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  ÕâÅú»õµÄÖÊÁ¿µÍÓÚºÏͬ¹æ¶¨µÄ±ê×¼£¬ÏÖÏòÄã·½Ìá³öË÷Åâ¡£

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9.We regret very much that you shipped bulk goods not corresponding in quality with the sample.

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  ÄãÃÇÔËÀ´µÄÕâÅú»õÓëÑùÆ·µÄÖÊÁ¿²»Ïà·û£¬ÎÒÃÇÉî¸ÐÒź¶¡£

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10.One of the cases was badly smashed and the contents were seriously damaged.

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  ÆäÖеÄÒ»¸öÏä×ÓÉ¢¼ÜÁË£¬ÀïÃæµÄ¶«Î÷ÑÏÖØË𻵡£

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11.We regret that the damages are chiefly due to poor packing which is not adequately reinforced.

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  ºÜ±§Ç¸£¬Ëð»µÖ÷ÒªÊÇÓÉÓÚûÓкܺüӹ̡¢°ü×°¼«²îÔì³ÉµÄ¡£

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12.There is a difference of 35 tons between the actual landed weight and the invoiced weight of this consignment.

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  ÕâÅú»õµÄʵ¼ÊÖØÁ¿ºÍ·¢Æ±ÉϵÄÖØÁ¿Ïà²î35¶Ö¡£

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13.It is natural that you should be responsible for all the losses resulting from the delay shipment.

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  µ±È»£¬Äã·½Ó¦¶ÔÑÓÎó×°ÔËÔì³ÉµÄÒ»ÇÐËðʧ¸ºÔð¡£

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14.According to the surveyor¡¯s report, the damage was due to rough (careless) handling during transit.

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  ¸ù¾Ý¼ì²éÔ±±¨¸æ£¬Ëð»µÊÇÓÉÓÚÔËÊäÖвÙ×÷²»Ð¡ÐÄÔì³ÉµÄ¡£

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15.Please check the matter up and let us have your instruction on the disposition of the incorrect shipment very soon.

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  ÇëºËʵ´ËÊ£¬²¢¾¡¿ì֪ͨÎÒÃÇ´¦ÀíÎóËÍ»õÎïµÄָʾ¡£

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16.We hold the goods at your disposition.

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  ÎÒÃDZ£Áô»õÎïµÈºòÄãÃÇ´¦Öá£

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17.The case was broken and its contents were damaged.

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  Ïä×ÓÆÆÁÑ£¬ÄÚ×°»õÎïÊÜËð¡£

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18.These errors on your part cause us to disappoint our important customers.

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  Äã·½µÄÕâЩ²î´íµ¼ÖÂÎÒ·½Ê¹Ò»Ð©ÖØÒªµÄ¿Í»§Ê§Íû¡£

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19.On examination we found that the goods do not agree with the original sample.

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  ¾­¹ý¼ì²é£¬ÎÒÃÇ·¢ÏÖ»õÎïÓëÔ­ÑùÆ·²»Ò»Ö¡£

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20.When unpacking the case, we found the colour unsatisfactory.

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  ¿ªÏäºó£¬ÎÒ·½·¢ÏÖÑÕÉ«²»ÁîÈËÂúÒâ¡£

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21.We find that the quality of your shipment is not in conformity with the agreed specification.

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  ÎÒÃÇ·¢ÏÖÄã·½À´»õµÄÖÊÁ¿ÓëËùЭ¶¨µÄ¹æ¸ñ²»ÍêȫһÖ¡£

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22.Upon examination, we found you have sent us the wrong goods.

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  ͨ¹ý¼ì²é£¬ÎÒÃÇ·¢ÏÖÄã·½·¢´íÁË»õ¡£

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