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1: One of the most ill-mannered things to do at a business meal is _______.
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order a lot of food
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smoke while the others are eating
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set up business papers on the table
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use a cell phone
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2: You have a meeting with a client but are expecting a call. You should:
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make sure your cell phone is charged up and turned on
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set your cell phone ring volume to high to ensure you hear any calls
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turn your cell phone off
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tell your client you are expecting a phone call
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3: When you receive someone else's business card you should:
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immediately put it into your back pocket
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immediately pass them your business card
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look at the card but say nothing about it
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look at the card and acknowledge it
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4: What should you do if you see someone at a business event that you have met before, but you can¡¯t remember their name?
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ignore the person
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introduce yourself, apologize for not remembering their name but say where you met them before
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walk up to him or her and say, "Hi, mate!"
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try to find out the person's name from others at the event and then introduce yourself.
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5: When expressing thanks to a business client who has given you a gift, you should:
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send an e-mail because it is faster and more efficient
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send a handwritten note
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call within 72 hours
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a verbal thank you is enough
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